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How do I enable for some users by default the classic UI forms rather than...

I have had a number of queries around the fact that for some organisations the new process UI forms may not work for all users who require a little more functionality that what is offered or that their...

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Summary of newly released YouTube videos on Polaris new functionality by...

Here is a list of videos I would recommend viewing to get up-to-date on the changes that Polaris will bring to an Online organisation: https://www.youtube.com/watch?v=wstNhbXQkhA – Online Sign Up and...

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Updated office 365 Dynamics CRM Experience

With the latest rollup applied to Dynamics CRM Online, a whole of new capability has been added to the office 365 management of CRM instances. These improvements are some of the highlights of the...

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Dynamics CRM Online User interface for IPAD released

So the wait is over and you can now access Dynamics CRM 2011 online on an iPad in a supported manner, but wait their is a caveat! You have to have accepted the Polaris updates as the iPad expereince...

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Enabling Web Resources on the New Polaris Updated Forms

Just a quick blog to remind people that if they want a web resource to fire on the new Updated forms in Polaris then you must remember to tick the following box on the web resource config form “Show...

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Sneak peek at my top 10 features of CRM2013

As you may or may not be aware Dynamics CRM will be having a facelift in October with the new release CRM 2013 being launched. In short, CRM 2013 is the next release of Dynamics CRM. Dynamics CRM 2011...

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Online vs On Premise the top level differences

The table below outlines some of the head line differences between CRM Online and CRM On Premise, hopes its useful. Capability CRM Online CRM On Premise Exchange Synchronisation CRM for Outlook, Email...

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Export to Excel redesign, what you need to know

Have you ever exported to excel to find that some of the column formats that were exported did not match the type of record in CRM? Well in the Spring Release Update 1 this has been fixed. So what’s...

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Changing the Entity Tile Colour

Did you ever wish you could change the colour of one of the entity tiles like account from the Case from purple to say yellow? Well in Dynamics CRM Online Spring 2015 Update 1 you now can and its...

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Online vs On Premise the top level differences

The table below outlines some of the head line differences between CRM Online and CRM On Premise, hopes its useful. Capability CRM Online CRM On Premise Exchange Synchronisation CRM for Outlook, Email...

View Article

Image may be NSFW.
Clik here to view.

Export to Excel redesign, what you need to know

Have you ever exported to excel to find that some of the column formats that were exported did not match the type of record in CRM? Well in the Spring Release Update 1 this has been fixed. So what’s...

View Article

Image may be NSFW.
Clik here to view.

Changing the Entity Tile Colour

Did you ever wish you could change the colour of one of the entity tiles like account from the Case from purple to say yellow? Well in Dynamics CRM Online Spring 2015 Update 1 you now can and its...

View Article

Image may be NSFW.
Clik here to view.

Dynamics CRM 2016 Release Preview Information

Dynamics CRM 2016 in the name of the next release for Dynamics CRM expected this Fall (December / January), and what a release it looks like it will be. I have listed some resources that share some of...

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Image may be NSFW.
Clik here to view.

Online vs On Premise the top level differences

The table below outlines some of the head line differences between CRM Online and CRM On Premise, hopes its useful. Capability CRM Online CRM On Premise Exchange Synchronisation CRM for Outlook, Email...

View Article

Image may be NSFW.
Clik here to view.

Export to Excel redesign, what you need to know

Have you ever exported to excel to find that some of the column formats that were exported did not match the type of record in CRM? Well in the Spring Release Update 1 this has been fixed. So what’s...

View Article


Image may be NSFW.
Clik here to view.

Changing the Entity Tile Colour

Did you ever wish you could change the colour of one of the entity tiles like account from the Case from purple to say yellow? Well in Dynamics CRM Online Spring 2015 Update 1 you now can and its...

View Article

Image may be NSFW.
Clik here to view.

Dynamics CRM 2016 Release Preview Information

Dynamics CRM 2016 in the name of the next release for Dynamics CRM expected this Fall (December / January), and what a release it looks like it will be. I have listed some resources that share some of...

View Article


Image may be NSFW.
Clik here to view.

Filter your activities in the activity pane in CRM 2016

The activity pane is a great area in CRM to see all the activity regarding an account and if used well can create a great story of interactions. But there is often a lot of noise with system activities...

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What’s new in the CRM 2016 Spring Release

Dynamics CRM 2016 Online SP1 has been released and again its another big release for Dynamics with a lot of new capabilities being added. The focus has been heavily on expanding the service and mobile...

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An Overview of Project services

Project services for Dynamics CRM has been released in the CRM Online Spring release. Project services will enable all aspects of a project to be managed in CRM from Pre sales opportunity management...

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